Are you familiar with Total Coverage, a service offering by ScanSource?  This service provides total coverage to protect your customer’s Polycom investment, starting with 1-year and 3-year maintenance coverage contract options.  This means unlimited technical support, next business day product replacement, and 24/7 IP and ISDN testing facility.

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Polycom

It is my pleasure to introduce you all to the new BD rep for the Pacific Northwest, Matt Jordan. He brings a great deal of expertise to ScanSource Communications, with his previous roles in sales for our Security and Catalyst business units. Matt is thankful for his previous experience, as it’s taught him how to create a more complete solution that will benefit resellers. During his three years with ScanSource, Matt has made many memories including volunteering with local schools, Meals on Wheels, Harvest Hope food bank and working in the Egham office, outside of London.

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Matt graduated from Clemson University in 2012 and is an avid Tiger fan. He was lucky enough to attend the National Championship two years in a row! He also has a Corgi named Chelsea.

Some of Matt’s qualities are his passion to better support his customers, as well as his drive to become an expert on all things Polycom! His favorite solution at the moment is the Polycom® RealPresence Trio™—as it provides outstanding sound quality for the customer.

In February, Matt will be moving to Denver, Colorado so he can fully immerse himself in his territory’s culture.

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Goodbye, traditional workspace. Hello, future.

by Elizabeth Tarry January 20, 2017 Business
Polycom

The traditional office workspace as we’ve known it is dead. As is the career progression from interior cube space to private office to the corner with sweeping views. And for a new generation of millennial workers, it won’t be missed. Always mobile, connected, and looking to collaborate, they have a new way of working— and […]

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by Jessica Duvall January 20, 2017 Business
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by Jennifer Clark January 17, 2017 ScanSource Communications
Aruba AudioCodes Jabra Mitel Plantronics Polycom Sennheiser Skype for Business Sonus Spectralink

You’re probably aware by now that Skype for Business (Enterprise Voice version) streamlines interactions with employees as well as customers around the world. The communication and collaboration software is utilized across one interface and can be used in a desktop, mobile, and conference room environment. As more businesses come on board with deploying Skype for […]

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by Jennifer Clark January 12, 2017 Technology

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by Jennifer Clark January 11, 2017 Technology

In the early days, it was easier for technology companies to compensate their sales teams with total sales-based commissions. With hardware going out, money came in, and sales employees were compensated based on the company’s commission structure. Now, however, technology is offering more cloud-based services that generate monthly recurring revenue and not one large influx […]

Unified Communications: Transforming the Way We Work

by Jessica Duvall January 11, 2017 Business
ShoreTel

Thanks to the nature of work in the digital age, there’s a good chance you’re reading this in your home office, at the airport or while working in your local coffee shop. As technology continues to untether us from the traditional desk and office, working remotely has become increasingly common. In fact, more than 50% […]

Closing the Gap between Service Providers and Their Customers

by Jennifer Clark January 9, 2017 ScanSource Communications

As Service Providers, it is your job to provide. It’s also important to listen and understand your customers’ needs and visions for the future. By staying ahead of those needs, you’ll have an answer before a question or problem arises. However, a recent survey known as the Global IT Service Providers Harmony Report from Logic […]

How to Get Ahead in the Artificial Intelligence Race of 2017

by Jennifer Clark January 5, 2017 Enterprise

While Artificial Intelligence (AI) once seemed like a science-fiction concept only available in the movies, it is now popping up in our everyday reality. In fact, AI has become so mainstream that there are now personalities like Siri, Cortana, and Alexa to help you with simple tasks, such as browsing the Web for nearby restaurants and checking email. […]